Pensacola: Medical Assisting

There's no better way to get ready for Medical Assisting certification exams! With content review plus 3,000 test items and a customized online exam engine to generate practice sessions and mock exams, Elsevier's Medical Assisting Exam Review, 6th Edition provides complete preparation for seven certification exams - the CMA, RMA, CMAS, CCMA, CMAA, CMAC, and NCMA. An illustrated, outline format makes it easy to review key medical assisting concepts and competencies, including anatomy and physiology, medical terminology, diseases and disorders, and administrative and clinical tasks.

A balanced introduction to the standards and skills needed to succeed in health care Professionalism in Health Care: A Primer for Career Success is a full-color, engaging, conversational text that helps students understand the common professional standards that all health care workers need to provide excellent care and service. It brings together complete coverage of these and other crucial soft skills: work ethic, character, relationships, teamwork, communication and etiquette, honesty, cultural competence, personal image, and personal health and wellness.

In each chapter, you will explore caregivers' good and bad responses to stressful scenarios and techniques for improvement. Each chapter starts with a case study to bring life to the page and reinforces communication strategies with practice cases, boxed features, role-play exercises and questions throughout the text. No matter the situation you face on the job, Therapeutic Communicartion for Health Care Professionals can prepare you with the soft skills you need to think critically and help patients cope.